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Logo from TK Elevator

Audible Experience

Audio/Voice Innovation | Acoustic Service Design

TK Elevator

TK Elevator is a leading global supplier of elevators, escalators and automatic doors. The company develops, manufactures, installs and maintains innovative mobility solutions to transport people safely and efficiently in buildings.


We have been supporting TK Elevator since 2021, providing the company with unique audio/voice solutions in 31 languages with the aim of increasing auditory performance at defined touchpoints.

Mood Video

Play Sound

Reference quote

"As a global leader in elevator systems, our world literally never stands still. As part of an innovation project, we have paid particular attention to the topic of Acoustic Service Design. In particular, the C-Tools from the comevis C-Cloud support us in this. It is therefore a service experience on a completely new and innovative level."


Ralph Berner

Head of Customer Excellence DACH

TK Elevator


Peter Henke

Head of Digital Transformation

TK Elevator


Christoph Prandstätter-Andert

Senior Manager Marketing Content & Creation

Business Unit Europe Africa

TK Elevator

Portrait of Christoph Prandstätter-Andert
Portrait of Ralph Berner

Audio Code

Using audio coding, the relevant brand values of TK Elevator are methodically and uniquely translated into audible codes based on data.

Grafic of Tone of Voice from TK Elevator

Voice Code

The TK Elevator Audible Experience is complemented by clearly defined voice codes.

Digital Service Experience (DXS)

C-Cloud

The comevis C-Cloud plays a central role in the TKE Acoustic Service Design.


Using the VAD.io Creator, we provide TKE with maximum flexibility and efficiency in customer communication.

Want to find out more?


To our C-Cloud >

Hybrid Service Design

Audio/Voice/Interaction

A.I. Content Creation offers a new way to customize the acoustic service design.TKE flexibly designs the infotainment area with our "Audio it Yourself Tool".With the VAD.io Creator, short audio films can be created quickly and easily in real time without much planning, audio engineering or mixing. With over 66 voices, the VAD.io Creator offers access to the best neural and classic TTS voices.

Callflow of TK Elevator

Welcome

Welcome Morning

Welcome Evening

Infotainent (TTS from our

VADio Creator)

Waiting

The images used come from stock photo databases such as Pexels, Canva, WIX and Unsplash.

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