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Image Source: Unsplash

“The singer builds bridges with breath.”

proverb

About Wilo

Wilo is a leading global supplier of premium pumps and pump systems that has been setting standards with innovative solutions since 1928. The company employs around 9,000 people and pursues a sustainable strategy to reduce energy costs and minimize its environmental footprint through highly efficient technology.

Since 2014

Our collaboration with Wilo is based on trust, inspiration, and innovation. Together, we develop strategies for forward-looking audio solutions that make brand management and customer experience audibly sustainable.

This is what cooperation sounds like

“As one of the most innovative premium providers in pump technology, it was important to us that our understanding of quality and pioneering spirit could also be transferred to points of contact that can be heard, such as our audible customer service.”

Kerstin Wolff, Head of Sales DACH

Brand & CX Building - audibly better!

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As the market-leading specialist for audio/voice strategies, transformation, and implementation, we combine audio brand management, AI agent experience, and conversational design into an integrated approach.
This creates brand and service experiences that are unforgettable and ensure resounding success.
We support companies with solutions that are strategic, scalable, and automated. In this way, we empower teams to focus on maximum impact for brand and customer experience.

Auditive consistency

Brand Building – audibly better!

Audio Branding & auditives Identity Design

Audio brand management ensures that the auditive brand identity is consistently and effectively conveyed across all touchpoints throughout the entire brand ecosystem.

CX Building – audibly better!

AI Agent Experience, Hotline, Voicebots & Conversational Design

Voice-based communication with empathy creates user acceptance and increases efficiency.
The design includes the development of intuitive conversation flows with a special focus on soundscapes, voices (real vs. digital), and dialogues that are easy to understand.

AI Ecosystems Audio/Voice

AI Content Creation & Asset Management

Focus on innovation & enabling: Our customers typically use AI tools from our C-Cloud “Application Suite” that are tailored precisely to their needs. These tools promote agile and creative processes, increase efficiency, and reduce costs in the context of audio/voice generation and digital audio asset management.
The C-Cloud AI tools can be used easily and independently and/or integrated into existing brand portals.

How does your brand sound strong, your service excellent, and what works?

Get started now!

The images used come from stock photo databases such as Pexels, Canva, WIX and Unsplash.

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