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Best Practice Deutsche Post DHL
Acoustic Service Design | Audio/Voice Experience

Deutsche Post DHL

 

Since 2012, we have been supporting Deutsche Post DHL Group with an acoustic Service Design in Acoustic Brand, Sales and Service Communication.

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"Deutsche Post is the largest logistics and postal company in the world. In the development of sound, voice and dialogue, it was important to us that lived customer experience and trust are constantly and positively felt."

Dr. Marc Hitschfeld

Vice President Consumers, Customer Service MAIL and DHL Parcel
Deutsche Post DHL

"Deutsche Post DHL wants to consistently exploit all the potential of service and brand communication in customer dialog. Our customers appreciate and demand reliable quality, demand-oriented services and personal proximity. comevis has implemented these central elements through contemporary phone branding and integrated them into the new service design. The goal is to enable an optimized service experience."

Eckhard Schlingmann

Former Head of Customer Service
Deutsche Post DHL

Reference quote

comevis - Deutsche Post DHL - akustische Markenführung - Soundbranding - Audio Voice - Paketkopter

Sound of

Deutsche Post DHL

Deutsche Post I Music - comevis
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Deutsche Post I Jingle - comevis
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comevis - Deutsche Post DHL - akustische Markenführung - Soundbranding - Audio Voice - WM Sound-Edition

WM Sound-Edition

Deutsche Post I WM Edition - comevis
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comevis - Deutsche Post DHL - akustische Markenführung - Soundbranding - Audio Voice - Klangarchitektur

Sound

Architecture

comevis - Deutsche Post DHL - akustische Markenführung - Soundbranding - Audio Voice - Stimmensystematik

Corporate Voices

Acoustic Service Design

Begrüßung

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Transfer

Wartefeld

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COMEVIS GMBH & CO. KG
SCHANZENSTR. 39 E1
51063 Cologne, Germany

FON +49 (0)221-177-339-70
MO – FR, 09:30 a.m. – 06:00 p.m.

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