Manor is the largest department stores' group in Switzerland and welcomes its customers in the most attractive locations in the country.
The company offers a wide range of own and third-party brands in the areas of fashion, household and furnishings and has been in business for more than a hundred years.
A service with tradition, which we have transformed together into an intelligent and multilingual Audible Service Experience.
Enjoy & Play
Audible Service Experience - Design by comevis
„Our omichannel strategy connects the 59 department stores with our online shop, giving our service communication a central role in the customer & user experience. Working closely with comevis, we were able to translate our requirements - efficiency, scalability and brand profiling - into a strategic and multifunctional Audible Experience. Supported by the innovative A.I. Audio/Voice tools from the C-Cloud Application Suite, we are already breaking new ground in auditory digitalisation, together with comevis.“
Head of Customer Care - Customer Service
Audio Coding & Voice Systematic
Audio Mood Logic
Audible Service Design
Image Source: CCEP Media Library