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Logo from Belsana

Audible Experience

CX/UX/DXS

Belsana

Belsana is an innovative company that specializes in the development and production of first-class medical compression stockings and supports. With its high-quality products, Belsana supports people in the treatment of venous disorders and lymphoedema to enable them to lead an active and healthy life.


We have been supporting Belsana since 2014 and developed a 360-degree voice and sound branding. Using our sonic profiling methodology, we designed an innovative sound, voice and dialog concept.


Enjoy & Play

Play Sound

Referenzzitat

"The aim of the project was the methodical development of a CI-compliant sound concept to strengthen and secure the brand experience. 


The comevis methodology of sonic profiling was used to develop an innovative sound, voice and dialog concept."


Rainer Kliewe

Head of Marketing and Sales

Belsana

Portrait of Rainer Kliewe

Audio-visual guided tour

An audio-visual tour of the company - a look behind the scenes. Accompanied by Belsana's Tone of Voice and with its unmistakable sound, the history, present and future of the traditional company are illuminated.


To the Video >

Grafic of Tone of Voice from Belsana

Audio Code

Using audio coding, Belsana's relevant brand values are methodically and uniquely translated into audible codes based on data.

Belsana Acoustics

Goal: 

Increase auditory performance at defined contact points.

  • Analysis 

  • Strategy development 

  • Creation 

  • Realization

Audible Service Experience

Audio/Voice/Interaction

To create a successful customer contact experience, the right sounds, convincing voices and comprehensible dialog are essential. We support you in conveying competence and personality through sound on the phone. - We achieve this with professional voice talents and tonally staged announcements.

Callflow of Belsana

Welcome

Menu

Waiting + Infotainment

Error

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The images used come from stock photo databases such as Pexels, Canva, WIX and Unsplash.

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