Voicebranding | Soundbranding | Acoustic Service Design
Goal: Increase auditory performance at defined contact points.
[Analysis | Strategy development | Creation | Realization].
"Condor is available to its customers 24/7, and this service has been awarded by "very good" by an industry magazine. But it is not only accessibility that is important. Decisive for outstanding customer service, in addition to professional support from our agents, is above all the audio interface design, i.e. the auditory aura of the service systems experienced."
General Manager Customer Contact Center