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Auditive Experience

Strategic. Scalable. Automated.

helvetia

Helvetia is an insurance company that offers a wide range of insurance and financial services. It operates in various countries and covers both private and business customers by offering individual insurance solutions and tailor-made financial products.

 

What does modern Swissness sound like? Pulsating beats meet Swiss tradition. Since 2020, the auditive interaction design of Helvetia Insurance Germany has been translating quality standards and future orientation into an emotional and authentic sound experience.

 

Human closeness meets AI – for a service experience that is emotional, scalable, and available at all times.

Sound of Helvetia

Sound of Collaboration

"How does modern Swissness sound in the field of tension between the tradition-conscious quality standards of our brand and a future-oriented customer experience? 

 

The results of the corporate voice, sound and interaction specialists from comevis support our high standards and lead us into the future with a particularly good feeling."

 

Klaus Michl

Head of Marketing

Helvetia Insurance Germany

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"What and how do customers hear and feel along our auditory customer journey? Which voices, which tonality, which dialog and which sounds create a positive and dynamic resonance? These questions, which are really not easy to answer, were developed for us by the voice and sound branding specialists at comevis with special attention to detail, simply sonorous and absolutely convincing."

Simone Krüger

Project Manager Customer Journey Management

Helvetia Insurance Germany

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Audio Code

Using audio coding, the relevant brand values of Helvetia are methodically and data-based translated into unique audible codes.

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Voice Code

The Helvetia Insurance Auditive Experience is complemented by clearly defined voice codes.

Voice Bot

We combine brand, custom voice, and customer experience to shape the voicebot experience - regardless of the provider - into a brand-consistent service interaction

An innovative combination of human voice and artificial intelligence:

The voicebot starts with the voice of a female speaker and then seamlessly switches to a high-quality premium AI voice (TTS). This combination combines the emotional authenticity of a real voice with the flexibility and scalability of modern AI speech technology.

Rolle Pass
How does your brand sound strong, your service excellent, and what works?

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