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Logo from Haufe Lexware

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Haufe-Lexware

CX/UX/DXS

Haufe-Lexware

We have been supporting Haufe-Lexware in its acoustic brand, sales and service communication since 2017. 


We have achieved an outstanding sound and voice realisation.

Portrait of Anna Avramidis

Reference quote

"We have been offering commercial software solutions to the self-employed, freelancers and small and medium-sized enterprises for over 30 years. For our customer service touchpoints, it is important to us to provide a simple and understandable structure. 


We also want to convey this structure acoustically through our service design. The sound and voice realisation of comevis was outstandingly successful. This makes customer centricity audible!"


Anna Avramidis

Division Manager, Haufe-Lexware GmbH & Co. KG

A company of Haufe Group SE

Grafic Sound-Architectur of Haufe Lexware

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Sound architecture

Using audio coding, the relevant brand values of Haufe Lexware are methodically and data-based uniquely translated into audible codes.

Grafic Tone of Voice from Haufe Lexware

Voice Code

The Haufe Lexware Audible Experience is complemented by clearly defined voice codes.

Haufe-Lexware Acoustics

Goal: Increase auditory performance at defined contact points

  • Analysis 

  • Strategy development 

  • Creation 

  • Realisation

Acoustic Service Experience

Audio/Voice/Interaction

To create a successful customer contact experience, the right sounds, convincing voices and comprehensible dialogue are essential. We support you in conveying expertise and personality through sound on the phone. - We achieve this with professional voice talents and tonally staged announcements.

Grafik Acoustic Service Design von Haufe Lexware

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