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Yves Rocher

Enjoy and LISTEN to natural cosmetics

Yves Rocher

Yves Rocher is a French company that specialises in the production and distribution of natural cosmetics. It offers a wide range of products for skin care, hair care, make-up and perfumes based on plant-based ingredients.


We have been supporting Yves Rocher in audio/voice service design since 2008. The creations and designs follow the comevis methodology of C-Profiling©.

Reference quote

"Inspiration, emotion, well-being, clarity, freshness, nature, beauty - the sound of Yves Rocher perfectly realises our vision. 


Extraordinary and magical - this is confirmed by customer satisfaction at the daily touchpoints."


Norbert Klügel

Head of Customer Service

Yves Rocher

Goal: Increase auditory performance at defined contact points.


  • Analysis 

  • Strategy development 

  • Creation 

  • Realisation

Yves Rocher Acoustics

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Voice Code

The Yves Rocher Audible Experience is complemented by clearly defined voice codes.

C-Family

As part of the C-Family, we accompany Yves Rocher on the acoustic path to greater success.

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Acoustic Service Experience

Audio/Voice/Interaction

To create a successful customer contact experience, the right sounds, convincing voices and comprehensible dialogue are essential. We support you in conveying expertise and personality through sound on the phone. - We achieve this with professional voice talents and tonally staged announcements.

Grafik Acoustic Service Design von Yves Rocher

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The images used come from stock photo databases such as Pexels, Canva, WIX and Unsplash.

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