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Image Source: Unsplash

“Language builds bridges”

proverb

About Funke Media Gruppe

FUNKE is one of Germany's largest media companies, employing around 1,700 journalists and 3,000 media professionals to inform, entertain, and inspire people through regional media, magazines, and digital formats. The focus is on promoting an open, democratic society and providing the best possible service to readers and customers.

Since 2008

Our collaboration with FUNKE Mediengruppe is based on trust, inspiration, and innovation. Together, we develop strategies for forward-looking audio solutions that make brand management and customer experience audibly sustainable.


This is what cooperation sounds like

“The experts at comevis have been providing us with impressive support on our journey toward long-term service design since 2008, enabling us to consistently tap into new potential in customer service.”

Mr. Michael Römer, Managing Director
FUNKE Dialog GmbH Funke Medien NRW

“The positive effect of using dialogue, sound, and voice correctly has been proven in studies. Customer wishes must consistently be the focus.”

Ms. Anita Nindl, Head of Customer Relationship Management

Brand & CX Building - audibly better!

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As market-leading experts in audio/voice strategies, transformation, and implementation, we combine audio brand management, AI agent experience, and conversational design to create strong brands and excellent customer experiences. We take a holistic approach to projects—from strategy and creative implementation to sustainable transformation. Since 2002, we have been supporting CMOs and customer service managers with tailor-made solutions that are easy to use and deliver maximum impact.

Auditive consistency

Brand Building – audibly better!

Audio Branding & auditives Identity Design

Audio brand management ensures that the auditive brand identity is consistently and effectively conveyed across all touchpoints throughout the entire brand ecosystem.

CX Building – audibly better!

AI Agent Experience, Hotline, Voicebots & Conversational Design

Voice-based communication with empathy creates user acceptance and increases efficiency.
The design includes the development of intuitive conversation flows with a special focus on soundscapes, voices (real vs. digital), and dialogues that are easy to understand.

AI Ecosystems Audio/Voice

AI Content Creation & Asset Management

Focus on innovation & enabling: Our customers typically use AI tools from our C-Cloud “Application Suite” that are tailored precisely to their needs. These tools promote agile and creative processes, increase efficiency, and reduce costs in the context of audio/voice generation and digital audio asset management.
The C-Cloud AI tools can be used easily and independently and/or integrated into existing brand portals.

How does your brand sound strong, your service excellent, and what works?

Get started now!

The images used come from stock photo databases such as Pexels, Canva, WIX and Unsplash.

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