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Image Source: Unsplash

“Music knows no boundaries”

proverb

About MVV Energie AG

MVV is one of Germany's leading energy companies, with more than 6,600 employees and annual sales of around €7.2 billion. As a pioneer of the energy transition, MVV is committed to sustainable solutions and innovative technologies with the aim of becoming climate neutral by 2035. It ranks among the world's best companies in the field of sustainability.

Since 2020

Our collaboration with MVV Energie is based on trust, inspiration, and innovation. Together, we develop strategies for forward-looking audio solutions that make brand management and customer experience audibly sustainable.

This is what cooperation sounds like

"The Auditive Service Experience (CX/UX) project with comevis is considered an important building block in making communicative competence tangible. Through consistent target group-oriented exploration analysis, highly professional UX design, and testing, we were able to take our service experience for our customers to a new level. The AI-based C-Cloud tools from comevis also offer us fast response times and thus make our everyday work much easier.

We are very pleased with the joint project with comevis. The new service design has taken our tangible service quality to a new level.

By integrating high-quality audio/voice content into our service offerings, we have been able to offer our customers an even more immersive and enjoyable experience. We particularly like the hybrid way of working, which offers us a high degree of flexibility and simplifies our work processes thanks to the C-Cloud VADio Creator."

Jochen Breunig, B2C Customer Success Management

Brand & CX Building - audibly better!

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As the market-leading specialist for audio/voice strategies, transformation, and implementation, we combine audio brand management, AI agent experience, and conversational design into an integrated approach.
This creates brand and service experiences that are unforgettable and ensure resounding success.
We support companies with solutions that are strategic, scalable, and automated. In this way, we empower teams to focus on maximum impact for brand and customer experience.

Auditive consistency

Brand Building – audibly better!

Audio Branding & auditives Identity Design

Audio brand management ensures that the auditive brand identity is consistently and effectively conveyed across all touchpoints throughout the entire brand ecosystem.

CX Building – audibly better!

AI Agent Experience, Hotline, Voicebots & Conversational Design

Voice-based communication with empathy creates user acceptance and increases efficiency.
The design includes the development of intuitive conversation flows with a special focus on soundscapes, voices (real vs. digital), and dialogues that are easy to understand.

AI Ecosystems Audio/Voice

AI Content Creation & Asset Management

Focus on innovation & enabling: Our customers typically use AI tools from our C-Cloud “Application Suite” that are tailored precisely to their needs. These tools promote agile and creative processes, increase efficiency, and reduce costs in the context of audio/voice generation and digital audio asset management.
The C-Cloud AI tools can be used easily and independently and/or integrated into existing brand portals.

How does your brand sound strong, your service excellent, and what works?

Get started now!

The images used come from stock photo databases such as Pexels, Canva, WIX and Unsplash.

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