Portfolio
comevis
Thinking
Wir hören in Ihre Marke rein: Von der Exploration bis zum Tracking.
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Methodik: comevis Sonic Profiling
comevis
Design
Wir gestalten Ihren Klang:
Vom Audio Branding über die Klangarchitektur bis zur Corporate Voice.
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Methodik: comevis Sonic Coding
comevis
Make it Real
Wir gehen weiter:
In unseren Science Labs und unseren Studios.
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Methodik: comevis Sonic Producing
comevis Care
Performance Corporate Voice & Soundservices
Licensing (GEMA-frei), Services, Produktionsmanagement, QS, Joure Fix, Check, Report
CX Cases
by comevis
Dialog Concepts & Creation:
Custom AI Voice & Human + Hotline, Voice Bot + AI Agent
Call Volume
Management
Intelligent routing, infotainment and automated dialogues reduce the workload on customer service, giving teams more time for complex issues.
Selection of Clients
Selection of Clients
Voice Agent / AI Agent
Development
Concepts for AI and voice agents that truly support customer service: technology-neutral, provider-independent (without vendor lock-in) – precisely tailored to your processes.
Voice Bot
Tuning
Analyse existing voice bots, fine-tune them in a targeted manner and thus measurably increase first-time resolution rates and user satisfaction.
Selection of Clients
Selection of Clients
AI Ident
Strategy
We create unique AI personalities as authentic brand voices instead of generic standard bots.
Bot/IVR
Management
Classic IVRs and modern voice bots combined on one platform. Easy handling of management systems, smart control and seamless connection, e.g. to Genesys.
Coming in 2026
Selection of Clients
AI Custom
Voice
Design and/or clone your individual brand voices for a natural, trustworthy tone in brand management and customer service.
Phone Number & Callflow
Conception
Development of well-structured telephone number strategies and intuitive call flows without dead ends, with clear documentation and reduced operating costs.
Selection of Clients
Selection of Clients
Voice Bot
Experience
Designing brand-appropriate voice experiences with seamless transitions to live agents and high-quality experience design. No dead ends, just a genuine customer experience.
Conversational
Design
Natural dialogues that understand customer needs and provide targeted answers – intuitively and efficiently.
Selection of Clients
Selection of Clients
Waiting Time
Optimisations
Waiting cannot always be avoided, but it can be shaped.
With responsive waiting areas, we make idle times more pleasant, relevant and less repetitive. This noticeably improves the experience even during peak times and directly contributes to KPIs such as NPS.
The images used come from stock photo databases such as Pexels, Canva, WIX and Unsplash.