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Logo from Wilo

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Audible Experience

CX/UX/DXS

Wilo

With 8,457 employees worldwide, Wilo has been the innovative solution provider for comprehensive services relating to the vital resource of water for over 150 years.

Consistency and adaptability are the two core principles of the corporate culture.


The technology group uses the advantages of digital transformation to enable people to use water sustainably and responsibly.


We have been actively supporting Wilo in the development and implementation of its Audible Service Experience since 2014.

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Enjoy & Play

Play Sound

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Referenzzitat

"As one of the most innovative premium suppliers in pump technology, it was important to us that our understanding of quality and pioneering spirit could also be transferred to sound contact points, such as our audible customer service."


Kerstin Wolff

Head of Sales DACH

wilo

Portrait of Kerstin Wolff

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Audio Code

The purposeful interplay of piano and synthesiser accentuates Wilo's [Piano] quality standards in the field of pump technology [Synth = flowing].


The rhythmic section [Drums & Percussiom] adds dynamic accents to the sound and translates the aspects of "pro active" and "agility" acoustically.

Grafic of Tone of Voice from Wilo

Voice Code

The Wilo Audible Experience is complemented by clearly defined voice codes.

Brand Experience (BX)

Audio/Voice Campaign

Wilo wants to present itself with campaigns. That's why we created a Wilo radio spot that perfectly represents the company.

Would you also like to create an audio/voice campaign? 


To the product >

Audible Service Experience

Audio/Voice/Interaction

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Callflow of Wilo

Welcome

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Infotainment

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The images used come from stock photo databases such as Pexels, Canva, WIX and Unsplash.

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