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Audio Brand & CX Management

Strategic. Scalable. Automated.

Audio branding and customer experience are now considered systematically. With Audio Brand & CX Management, comevis combines strategic brand management, scalable audio systems and automated processes for consistent brand and service experiences across all touchpoints. Based on our triad Perform. Control. Expand. approach, we create an auditory ecosystem that accelerates production, ensures quality and creates space for strategic development. The C-Cloud ‘Applied AI’ centrally controls audio, voice and conversational elements, intelligently producing and flexibly expanding them for greater efficiency, stronger CX and an audibly distinctive brand.

German Brand Award Winner
KI Bundesverband
German Brand Award Special
German Brand Award Agency of the Year
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TOP 100
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Our Services

Abstrakte Gradientenkugeln

Audio Brand Management

udio Brand Management combines content generation, asset and campaign management, and AI assistance into a consistent, scalable audio system for managing your brand internationally.

Our C-Cloud ‘Applied AI’ apps enable content to be produced intelligently, controlled centrally and used anywhere – for campaigns, social media, product videos, podcasts and events.


The result is an audible brand ecosystem that creates recognition, amplifies emotions and makes your communication more effective in the long term.

Customer Experience Management

Customer experience management combines conversational design, voice bot experience and AI-supported service processes to create an end-to-end auditive experience.

We design dialogues that work intuitively, convey brand values and measurably improve service processes. From IVR systems to AI agents, we create a consistent system that efficiently guides your users while strengthening your brand.

With monitoring, tuning and applied AI, we continuously optimise your CX – for less friction, higher resolution rates and an audibly better customer journey.

C-Care
Value Development

C-Care is our modular support system for sustainable success.

 

We combine services, applied AI (tools) and licensing into a dynamic framework that supports and develops your brand in the long term.

C-Care makes your audio and CX systems adjustable, creates savings through intelligent processes and offers security for consistent brand and service quality.

Our Focus:

To manage your auditory ecosystem in such a way that value grows, impact remains measurable and your brand is continuously strengthened – across all touchpoints.

Because developing success requires tools that support, stabilise and scale it.

Image by Google DeepMind

Our management services include the following modules, which can be booked separately:

From services in ongoing production and project work to project-related control and quality management to strategic expansions and additional creative or conceptual services.

3 Modules for Sustainable Success

Perform

Service quota: For ongoing production

and/or project work. Furthermore, our proven AI Prompt Engineering module is included as a managed service for the audio/voice VADio tools from the C-Cloud ‘Applied AI’.

Control

Customer Success Management: For example, project management, Joure-Fix calls and/or quality assurance reports. Needs-based content

and timings can be agreed upon individually.

Expand

Project extensions: strategy consulting, transformation concepts, content expansion, workshops and/or design services.

How can you utilise audio branding and CX management for your benefit?

Let’s create - audibly better!

Quick Win

Unsere Services für kurzfristigen Erfolg, kompakt, leicht entscheidbar.

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Enabling

Ihr wollt den Weg möglichst selbstständig gehen und ausgewählte comevis Detailleistungen nutzen.

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Solution

Ganzheitliches Denken und Umsetzen (End to End) gemeinsam mit der Nr. 1 für "Auditive Intelligence".

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Contact

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