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comevis presents:

Service Experience
First Class Audio/Voice/Interaction (CX/UX) 

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Image by Alexander Andrews

Telephony - one of the most important media in customer communication

The image of a brand is influenced by service quality by up to 91%.

Announcements spoken by professional speakers and staged in terms of sound welcome your callers competently, sympathetically and individually. Use waiting times effectively and entertainingly - with sales-promoting messages and up-to-date information. We provide you with comprehensive support, from exploration to conception and creation, right through to implementation.

Dialogues that are understood

With comevis to a sonorous, innovative and brand-compliant service telephony in the highest quality: We create music on hold, telephone announcements, voice prompts, ACD, voice portals and much more for you. This way you can be reached around the clock and 365 days a year - in line with your brand and individually! With us, you rely on years of expertise, the most innovative technology and sound modules that go beyond the standard.

SMS am Arbeitsplatz schreiben

Why Audio/Voice
Service Design pays off

If you rely on professional audio/voice service design and work with us to implement special sound design, voice systems, and dialog and interaction concepts, you will stand out from the competition.

 

Convince end users with the best telephone announcements and melodious and sustainable waiting loops in the callflow.

Auditive Experience

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Welcome

Menu

Infotainment

Hybrid Service Experience
Audio/voice/interaction

A.I. Content Creation offers a new possibility to customise the acoustic service design. Swisscom flexibly designs the infotainment area with our "Audio it Yourself Tool". With the VAD.io Creator, short audio files can be created quickly and easily in real time without extensive planning, audio engineering or mixing. With over 66 voices, the VAD.io Creator offers access to the best neural and classic TTS voices.

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Welcome

Menu

Waiting TTS

Waiting

Language

Error

Auditive Experience (hybrid)

A.I. Content Creation offers a new way to customise the acoustic service design. With the "Audio it Yourself Tool", you can flexibly create your own content, for example in the infotainment area. Short audio files can be created quickly and easily in real time without any major planning, audio engineering or mixing. comevis offers access to the best neural and classic TTS voices.

DER Tour Callflow

Welcome

(Pro voice)

Menu

(Pro voice)

Waiting

(Pro voice)

Status-Info 

(TTS from the VAD.io Creator)

Before case of DER TOUR

The 3 customisable parameters

Sound

Always hit the right note with instruments and sounds

Voice

Tell your story with inspiring voices

Dialogue

Take callers by the hand thanks to sound dialogues

Your benefits

An acoustic service design is more than "just" a quality feature:

Availability by telephone

%

0

Increase in brand perception

%

0

Reduction in waiting times

Cost savings

%

0

Reduction in call duration & handovers

Higher revenue ratio

Utilisation of waiting times

%

0

Increasing the willingness to wait

%

0

Enhancing the service experience

Services

Our C-Care for you

Typically GEMA free

Included

Design Trend Checks

Included

KSK levies

Included

Secure backup of your productions

Included

Contact

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